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Fitzsimmons, James A
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1.

Service Management : Operations, Strategy, Information Technology / by James A Fitzsimmons and Mona J Fitzsimmons. [Book with CD] Fitzsimmons, James A

Call Number	658.812 FIT
Author	Fitzsimmons, James A.
Title	Service Management : Operations, Strategy, Information Technology / by James A Fitzsimmons and Mona J Fitzsimmons.
Publication	Boston : McGraw-Hill, 2008.
Subject	Customer services.

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2.

Service management: Operations, strategy, and information technology / by James A Fitzsimmons, Mona J Fitzsimmons. [Book with CD] Fitzsimmons, James A

Call Number	658 FIT
Author	Fitzsimmons, James A
Title	Service management: Operations, strategy, and information technology / by James A Fitzsimmons, Mona J Fitzsimmons.
Publication	New Delhi: Irwin/McGraw-Hill, 2001.
Subject	Service industries, Management

2 copies are available

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3.

Service management: Operations, strategy, and information technology / by James A Fitzsimmons, Mona J Fitzsimmons. [Book with CD] Fitzsimmons, James A

Call Number	658 FIT
Author	Fitzsimmons, James A
Title	Service management: Operations, strategy, and information technology / by James A Fitzsimmons, Mona J Fitzsimmons.
Publication	Boston: Irwin/McGraw-Hill, 2004.
Subject	Service industries, Management

2 copies are available

IIMB Library (2 available)

No requests for this item.

Add To Folder

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